Did you expect them to win, or even be competitive in those 2 games?
No, me neither, then WTF are we talking about man?!?!
Can't believe I have to explain this, but I'll try.
They were supposed to be more competitive/put up a fight more than previous Italy teams. They had pushed France close in the 6 nations, and were starting to get results against other tier one teams. They seemed to be on an upward curve.
No one thought they were favourites against New Zealand or France. But they got thrashed by New Zealand more than anyone predicted. And they got spanked by France. I think both were their biggest losses to these two teams! That was not expected. It was supposed to be closer than the scores showed. Hence why they are considered a disappointment.