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The 3G network of mobile phone company O2 was out of action in some parts of England for up to 3.5 hours on 17 June.
A spokesperson for the operator said coverage was "patchy" in parts of Hertfordshire, Sussex and London.
Customers complaining about the outage on Twitter also mentioned problems in other regions including Southampton and Warwick.
O2 said the fault, which was caused by planned engineering work, had now been repaired.
"Service was restored at 1pm but we continue to monitor the situation closely. We apologise for the inconvenience that this has caused," said the spokesperson.
http://news.bbc.co.uk/1/hi/technology/10341734.stm