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HB Response on Online Gameplay
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<blockquote data-quote="HB_Glen" data-source="post: 438518" data-attributes="member: 40595"><p>Hey Guys,</p><p></p><p>Firstly thanks for the feedback, keep it coming. We're looking into the issues that are being reported.</p><p></p><p>One piece of feedback I'd suggest for those who are reading is that our online match ups are peer to peer, so there is no central server that is causing lag. Lag will be down to the quality of the connection between the two players. For now, if you only accept matches that have 5 bars for the connection, you will increase your chances of a better experience. There is presently a bug we have noticed that the connection bars are not truly representative of the correct ping time between players which we are looking to address so I strongly suggest that you only look to connect to games that are a solid 5 bars if you want a better game play experience.</p><p></p><p>Games like FIFA may have a more consistent experience because there are more players local to you with a consistent connection. The user base is growing for RWC and depending on if there are available games in close proximity then lag should be reduced during game play. Our game is actually set up so that you can play with people across the world so that we increase the chances of finding someone to play against. Though this avenue will also result in potentially connecting to opponents with poor ping time.</p><p></p><p>It's something we're continuing to investigate however, so if you do see issues, if you can give us an idea of how many bars you had going in to the match it will help us confirm what we’re seeing here in terms of bad ping times resulting in laggy game play.</p><p></p><p>Also if you are noticing disconnects during games if you could provide information on what was occurring leading up to that it may prove useful in us trying to figure out why these issues are occurring.</p><p></p><p>Thanks,</p><p>Glen</p></blockquote><p></p>
[QUOTE="HB_Glen, post: 438518, member: 40595"] Hey Guys, Firstly thanks for the feedback, keep it coming. We're looking into the issues that are being reported. One piece of feedback I'd suggest for those who are reading is that our online match ups are peer to peer, so there is no central server that is causing lag. Lag will be down to the quality of the connection between the two players. For now, if you only accept matches that have 5 bars for the connection, you will increase your chances of a better experience. There is presently a bug we have noticed that the connection bars are not truly representative of the correct ping time between players which we are looking to address so I strongly suggest that you only look to connect to games that are a solid 5 bars if you want a better game play experience. Games like FIFA may have a more consistent experience because there are more players local to you with a consistent connection. The user base is growing for RWC and depending on if there are available games in close proximity then lag should be reduced during game play. Our game is actually set up so that you can play with people across the world so that we increase the chances of finding someone to play against. Though this avenue will also result in potentially connecting to opponents with poor ping time. It's something we're continuing to investigate however, so if you do see issues, if you can give us an idea of how many bars you had going in to the match it will help us confirm what we’re seeing here in terms of bad ping times resulting in laggy game play. Also if you are noticing disconnects during games if you could provide information on what was occurring leading up to that it may prove useful in us trying to figure out why these issues are occurring. Thanks, Glen [/QUOTE]
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HB Response on Online Gameplay
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